Most companies providing social media solutions are busy selling the statistics and the hype. They’re quoting stats such as the 3 year growth on Facebook, that Dell earned $3 million dollars from using LinkedIn, the number of new LinkedIn members … and so on and on.
Don’t get me wrong, I love statistics. But “how can you use social media to grow your business?” That’s where it gets exciting because most of the tools are free or relatively in-expensive in terms of cost. You just have to be willing to invest the time required to engage and interact.
So while many people are focused on talking about how they can help small businesses, we choose to show small businesses how to do it themselves. We knew that those who can, will do it themselves, and those that understand the need for social media, but lack the time or resources, will seek to outsource the work.
As a full fledged member of the David clan (small businesses), we continue to help businesses understand how to use the Social Web, making sure they understand the need for a strategy, and the tactics to accomplish their goals and objectives.
In business there is a process of familiarity that most people go through prior to making a purchase. The first step is they have to know that you exist. Next they need to like you or your product or service. Finally they have to have some level of trust. If they know, like, and trust you then you have a shot at earning their business.
Social media provides numerous opportunities to introduce you or your company to other, to capture their attention through sharing content, or build goodwill through being a resource. [Read more…]