LinkedIn Part 9: Be found

linkedin_billboardPop Quiz:  Who is more likely to be found on LinkedIn?

A.  Has 60 connections B.  Has 500 connections
A.  Never answers questions B.  Answers 3 questions each week
A.  Never gives recommendations B.  Provides recommendations
A.  Rarely updates Status B.  Updates status 3 times per week
A.  Has minimal info in profile B.  Detailed profile with photo
A.  Has not listed interests B.  List several non-work related interests
A.  No Applications B.  Has 4 applications on profile
A.  Belongs to 5 groups B.  Belongs to 50 groups

I could continue with the list but I think you get the point.

Think of your profile as an interactive billboard.  The billboard has been erected but you’re waiting for traffic to drive by it.  You can wait and hope that someone takes a wrong turn and sees you, or you can try to detour traffic past your billboard.

The majority of billboard owners simply wait for something to happen.  Everyone has told them how great LinkedIn is and it cost nothing to put up their billboard.  Periodically they link to other billboards hoping that something will happen.

When you first put up your billboard it’s on a lonely two way road out in the country.  Your goal should be to move it towards a busy traffic filled interstate.  That takes time and activity.  If you wait for it to happen it may never do so.  If you take control and determine that you will have traffic, it can be done with a little elbow grease.

Here are some ways you can drive traffic (really pull) to your billboard:

Design it Well:
Its words and pictures presented in a cohesive effort.  You need to make sure that when someone sees your billboard that it effectively tells your story.  Having a profile photo that supports what you do is important.  Doing keyword research on your industry and product or service, and then listing these wherever possible on your profile is a huge part of the equation.

Customizing your URL’s isn’t much but it matters.  The same goes for listing hobbies and interests.  You never know how or why someone will find your billboard, it just matters that many people do.

Try to update what you are doing at least three times a week.  I prefer business related updates, but I’ve seen some who post everyday like on Twitter.  PingFM is a good resource that will allow you to update micro-blogs at several sites.

Finally applications allow you to take your profile from two dimensional to three dimensional.

Your profile should be a work in progress.  Each time you update a piece of it your network is notified on their Home page that you have an updated profile.  This will drive traffic.

Answers:
Asking questions allows you to tap into the knowledge resources of other users.  Answering questions allows you to share knowledge.  Both are part of the credibility building process.  And both result at a minimum in a link to your profile.

Doing both will drive traffic to your billboard.  It’s not necessarily targeted traffic, but once again you never know where the next opportunity will come from.  Whenever I see an answer that captures my attention I always view the profile of the person providing the answer.  Sometimes that’s all, but in some cases it’s led to new connections or opportunities.

Try to answer 5 questions a week and commit to asking one question per week.  The caveat is that you have to provide value when answering a question and generate interest when asking a question.

Recommendations:
Recommendations given are a way to provide value to someone who has helped you or someone that you think highly of.  Recommendations received are a way for your network to provide value to you.  In both cases a link is created back to the giver and the receiver’s profile.  It’s another great way to be found.

Recommendations from clients go a step further.  It gets you a listing in the LinkedIn Service Providers directory.  This is probably one of the least utilized features of LinkedIn and that’s a shame.  Service Providers used to be one of the main LinkedIn sections but when the Companies section was launched it was moved within the new section.  The only reference you will see is a text link on the Companies home page.

Often I will be asked to help someone with their insurance in another state that I’m not licensed in.  I always search through the Service Providers directory to find a resource to help the person.

You should strive to have at least 10 recommendations and provide at least 15.  Once you hit those numbers keep it going.

Groups:
On a webinar last week one of the moderators mentioned that they thought the real value to be found on LinkedIn was within groups and not your direct network.  That’s a bold statement, but I think they may be on to something.

Within your personal network reaching out to 2nd and 3rd degree connections is cumbersome, unless you have a paying account and have access to InMail.  With groups the barriers to communicating with anyone are removed.

I have about 490 direct connections and close to 4.5 million total people in my network.  I can only easily contact those 1st degree connections.  Within my groups there are close to 250,000 members.  I can reach out and contact any at any time.

When I update my profile my 490 connections are notified of my action.  But with groups, when I participate in a discussion question or post a news article I can potentially reach 250,000 people.

If I choose my groups wisely then I have the ability to market to a specific target.  You can also create a group to develop a target group.  I do a lot of business in North Fulton County in Georgia.  About a year ago I started the North Fulton Business Group and the group has grown to close to 300 people.  With my group I have the ability to communicate with business professionals in a defined area.  That’s powerful.

Disclaimer: Starting a group is easy.  Getting member to join isn’t.  Use your connections and other groups to find your first 100 members.  After that it will start to grow on its own.  The larger your group grows the easier it will be to add new members.

You can be a member of up to 50 groups and you should focus on finding groups that are filled with your target customers or alliance partners.

Wrap Up
There has been an explosion in the number of people talking about social networking, but often the point is missed that what LinkedIn really provides is social marketing.  By actively participating in all of the features of LinkedIn you will help drive traffic to your billboard.  Visitors can choose to stop and read your billboard, and then can initiate contact, through connecting or engaging in your product or service.

In the movie Field of Dreams the unseen voice is heard to say “If you build it, they will come”.  On LinkedIn that’s not enough.  Listen close and you’ll hear “If you’re active, they will come.”

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17 Responses to “LinkedIn Part 9: Be found”

  1. Susie McNamara-Peck Says:

    Thank you for this very useful article. As a newcomer to LinkedIn, this information is tremendously valuable to me! I will indeed follow the sound advise offered here.

    Susie

  2. Penny Williams Says:

    Wise words and well said! Thanks

  3. Scott Wetterau Says:

    WOW, a lot to take in, it all makes a lot of sense. I feel this will help a lot, thanks for your time and effort in helping the rest of us.

  4. Victoria Says:

    Great article, I have been using LinkedIn Groups to get some traffic to our blog and the results have been pretty good. At the same time, I am creating brand awareness for our company and getting people to reach out to me to connect. The Groups are great now, but soon the hordes will be there, spamming, etc. and it will be ruined for those of us who actually want to use the discussions to put out and gather information. Sad, but true…so use them while you can!

    http://www.officeclip.com/web/timesheet/home.html

  5. Sean Says:

    Thanks for the comments from all and I hope this and the other posts provide value.

    Victoria, I’ve also used Groups to drive traffic to this blog. I agree that eventually everyone will begin to see the value in Groups and there will be an increase in activity. Whether that’s good or bad remains to be seen.

    Each Group has a manager so it is going to be up to that person to take steps to control the spam. Folks on LinkedIn have a low tolerance for spam type activities so if Group owners want to ensure their Groups success they will have to act decisively when it occurs. My policy is to first give a warning and then on offense two remove the person from the group. I have seen some groups where no action is taken and as the spam activity grows members will begin to leave the group

    Often the difference in something being considered spam or not is in how the question or post is framed. Consider the two following posts:

    1. Call or email us today to get a 4.5% 30 year fixed rate on your mortgage; or
    2. With rates today dropping to 4.5%, how do you know if it’s time to refinance?

    Both pretty much advertise a 4.5% loan rate, but the second is likely to no encounter any problems. The first is going to be blasted or ignored.

    The dynamics of Groups may eventually change but for now it’s a powerful way to communicate and share with others.

  6. Simone Heard Says:

    As you said :
    “You can be a member of up to 50 groups and you should focus on finding groups that are filled with your target customers or alliance partners.” This is surely the most important part but a language school like mine could be useful to all sectors. So, question is “where do I start ?”

    I am a very new member in “virtual networking” : one thing I found out is not the principle behind it (as it is more or less identical to what happens in real life) but the technical jargon which surrounds the whole thing. All the words being used seems to have more than one meaning and for a novice like me, it is confusing to the extreme ! Why is it not possible to have simple “undo/redo” arrows which could be so useful to a beginner realising s/he has done something stupid, naturally after having pushed the “Enter” key ? (On “Ecademy” I did exactly that : misspell my own name and could not correct it… so Simone Heard is now “simone heard”. To make matters worse, I can’t edit it to amend it and, to add insult to injury, I have no clue as how to “unregister”). Also a major problem for me is to relate all these sites (LinkedIn, Facebook, Twitter) to each other. There seem to me like “users manuals for micro-waves oven” written in… French -my first language by the way- as I have always to look at the English version to see how to connect the thing to the main ! Unfortunately, here I am completely lost, spending a lot of time in the “Help menu” which is not helping at all !

  7. Tricia Sherrill Jones Says:

    I enjoyed the article. I am always wondering how to get more exposure and to be more effective on LinkedIn. I will keep working on the concepts here! Thanks.

  8. Sean Says:

    Simon,

    If your service can go to virtually anyone then you would want to focus on the largest groups. Go to the Groups directory and do a search without entering a keyword. The results will show the groups in order of size.

    As far as getting a handle on LinkedIn you either explore and learn or buy a LinkedIn eBook. The small cost is probably worth the investment. The first thing I did was by an eBook to get the basics and then have learned the rest through reading numerous blogs and hitting buttons.

    Figuring out how all of these sites fit together takes time to learn each piece. Read the following article and it will start to clarify things… http://www.clickz.com/3629839.

    This should get you started.

    Sean

  9. Sean Says:

    Tricia,

    Glad you enjoyed the article. Be sure to go back and read the first 8 parts. Part 10 is coming soon.

  10. Simone Heard Says:

    Sean,
    Thank you for the tips. I hope to be back soon… with a success story ?!?

  11. Peter Johnson Says:

    Thanks for sharing

  12. Ritesh Kumar Bajaj Says:

    This article I must say is an eye-opner or to put it in other words a ‘must read’ for people having a profile and keep wondering what it requires to attract people to their “billboard”.

  13. Tina Duloong Says:

    is there a way to find the last 8 articles and read them now?

  14. Sean Says:

    Tina,

    You can view the previous 8 articles in the Archives. On the right side there is a drop down box under the word “Archives”. You can view posts by month.

    Part 1 was posted in Nov 08, Part 2 in Dec 08, Part 3 in Jan 08, and the rest in Feb, Mar, and April. Part 10 was released on Monday.

    Let me know if you still need help finding the articles.

    Warm Regards,

    Sean

  15. Cheryl Says:

    Thank you so much for sharing.

  16. Kim Chernecky Says:

    Hi Sean,
    I think your blog is excellent and full of very useful information for maximizing LinkedIn’s networking potential. Thanks so mcuh! Keep up the good work!

  17. Sean Says:

    Kim,

    Thanks for the kind words.

    Sean

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